Privacy Policy juss77 — Your Privacy, Our Responsibility

Summary: At juss77, your privacy is not merely a legal obligation — it is a sincere commitment we uphold. This Privacy Policy clearly and transparently explains how we handle every piece of information you entrust to us. We encourage you to read this document in full so you fully understand your rights.

1Introduction & Scope of This Policy

This Privacy Policy is published by juss77 ("we", "Platform" or "juss77") and applies to all users who access the juss77.com website, the juss77 mobile app, and all related services. This policy describes our practices regarding the collection, use, storage, and disclosure of your personal data.

By registering an account or using any juss77 services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

Juss77 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related data protection regulations in force. We also follow international industry best practices in personal data management to ensure your information remains in safe hands at all times.

2Types of Personal Data We Collect

Juss77 only collects personal data that is strictly necessary to deliver quality service to you. We do not collect excessive or irrelevant information. The following are the categories of data we collect:

3How Your Data Is Collected

We collect personal data through several different channels, depending on how you interact with the juss77 platform:

• During account registration — You provide basic information such as your name, email, and phone number directly through the registration form.
• During KYC verification — You upload identity verification documents such as your national ID or passport to meet compliance requirements.
• During financial transactions — Payment information is automatically collected when you make a deposit or request a withdrawal through our integrated payment gateway.
• Via automated technology — Cookies, tracking pixels, and similar technologies automatically collect technical and behavioral data as you browse our platform.
• Via support communications — Live chat conversations, emails, and other interactions with our support team are recorded for quality and security purposes.
• From third-party sources — In certain cases, we may receive information from trusted payment providers or partners for identity verification purposes.

4Purpose of Use of Your Personal Data

Every piece of data we collect has a clear and legitimate purpose. juss77 uses your personal data for the following purposes:

• Account management — Creates, verifies, and maintains your member account, including secure login and two-factor authentication.
• Transaction processing — Processes your deposits and withdrawals securely, quickly, and accurately via your chosen payment method.
• Legal compliance — Fulfills KYC, anti-money laundering (AML), and other regulatory compliance obligations.
• Security and fraud prevention — Identifies and blocks suspicious activity, protecting your account from unauthorized access.
• Personalised experience — Personalizes game recommendations, promotions, and the platform interface based on your interests and gaming habits.
• Service communications — Sends transaction notifications, security updates, promotional alerts, and relevant service information.
• Responsible gaming — Monitors gaming patterns to detect signs of problem gambling and offer appropriate assistance.
• Platform improvements — Analyzes aggregated usage data to improve platform design, performance, and features.

5Data Sharing & Disclosure

Juss77 takes seriously its responsibility not to disclose your personal data indiscriminately. We only share your information in limited and lawful circumstances, as follows:

• Payment service providers — To process your financial transactions, the required information is shared with approved payment gateways that comply with PCI-DSS standards.
• Gaming service providers — Game software providers may receive the game session data required to run games correctly.
• Legal authorities — We will disclose required information to authorities when mandated by law, court order, or valid legal process.
• Compliance partners — Approved KYC and AML service providers may receive your identity information for regulatory compliance verification purposes.
• Business transfers — In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity with appropriate notice provided to you.

All third parties that receive your data from juss77 are bound by strict confidentiality agreements and are required to handle your data to the same data protection standards upheld by juss77.

6Data Security and Protection Measures

Juss77 continuously invests in the latest security infrastructure to ensure your data is always protected. The security measures we implement include:

• 256-bit SSL Encryption — All data transmitted between your device and juss77 servers is protected by 256-bit SSL encryption, the same technology used by leading banking institutions.
• Data encryption at rest — Sensitive data stored in our databases, including financial information and passwords, is encrypted using AES-256 encryption.
• Two-factor authentication (2FA) — 2FA is available for all member accounts to provide an additional layer of security during login.
• Continuous security monitoring — Our security team monitors all system activity in real time to detect and respond to any threats.
• Regular security audits — Our security systems undergo regular assessments and penetration testing by independent security experts.
• Internal access controls — Only authorized personnel may access member data, and every access is logged and closely monitored.

7Cookies & Tracking Technology

Juss77 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies — Required for core platform functions such as login authentication and session management. These cookies cannot be disabled.
• Performance Cookies — Collects information about how you use our platform to help us improve performance and user experience.
• Functional Cookies — Saves your preferences such as language, display settings, and game choices to deliver a more personalized experience.
• Analytics Cookies — Helps us understand platform usage patterns in aggregate and anonymized form for continuous improvement purposes.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the juss77 platform.

8Your Rights Regarding Personal Data

As a juss77 member and Malaysian citizen, you have certain rights regarding your personal data under the Personal Data Protection Act 2010. juss77 fully respects these rights:

To exercise any of the above rights, please contact the juss77 support team via live chat or email. We will process your request within the timeframe required by Malaysian law.

9Data Retention Period

Juss77 does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. The following are our general data retention guidelines:

• Active account data — Retained for the duration that your account remains active and in use.
• Closed account data — Retained for a minimum of 5 years after account closure to meet legal and AML compliance requirements.
• Financial transaction records — Retained for 7 years in accordance with Malaysian financial regulatory requirements.
• Support communication records — Retained for 2 years after resolution for reference and service quality purposes.
• Technical & security logs — Retained for 12 months for security investigation and digital forensics purposes.

Upon expiry of the retention period, your personal data will be securely deleted or anonymised using methods that ensure the data cannot be recovered.

10Changes to This Privacy Policy

Juss77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or platform improvements. Any material changes will be communicated to you via in-platform notifications or email to your registered address.

The "Last Updated" date at the top of this page will be updated whenever changes are made to the Privacy Policy. We encourage you to check this page periodically so you are always informed of how we protect your privacy.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the juss77 privacy team is here to help:

• Live Chat: Available 24/7 via the live chat icon on the juss77 platform
• Privacy Email: [email protected]
• Support Email: [email protected]
• Response Time: Data-related requests will be processed within 14 business days

We are committed to addressing every privacy-related inquiry seriously, transparently, and within a reasonable timeframe. Your trust is juss77's most valuable asset.